Email Reminders for Candidates
Admins can set up reminder notifications to be sent to candidates if they have not completed their background check applications. Email reminder notifications will only be sent to candidates who have a risk management application status of ‘Emailed’. To configure email reminders for incomplete applications:
From the navigation, select Settings > Risk Management > Reminders.
Switch the “Send email reminders for Incomplete Applications” to ON.
Enter how often the email reminder should be sent.
Enter the number of times the email should be sent. Select either indefinitely or input a custom number of times.
Click Save once complete.
Candidates who have applications that are in an Emailed status will receive email reminders based on the applied settings until their application is out of the Emailed status. The email will contain a direct link for them to access their application page in OTTO Sport.