Commissioners who are granted permission to the Communication product will be able to send messages to teams within the seasons for which they have access. Messages can be composed, drafted, and sent to individual members or filtered to create more targeted recipient lists.
Commissioners mostly use this to communicate directly with Team Registration order submitters. Whether needing to follow up with team registrants on outstanding payments or alerting incomplete order submitters to log in and start a new registration, the available filters will allow for numerous combinations to target the right audience via email.
Communication Dashboard Overview
Messages: Access your message center, where you can create new messages, view your sent history, view scheduled messages, and work on message drafts.
Compose New Message: Button to begin creating a new message.
Scheduled, Sent, Drafts: These tabs provide access to your scheduled, sent, and draft messages.
Message List: View a list of messages based on the tab you are working within (Scheduled, Sent, Drafts). The communication feature defaults to show sent messages first. Click on a message to view the entirety of its contents.
Creating and Sending Messages
To begin creating a new message, click the Compose New Message button.
Provide a message subject, text, and set your message to either Send Immediately or Schedule the message to send at a later date and time on the right side of the Compose New Message View.
Select your message recipients by either entering the email addresses (comma-separated) directly in the Direct Recipients field or by using the available filters.
To send a message to order submitters, choose Registrations for the Recipient Type, then select Submitter in the Role dropdown.
4. Once your target recipient group has been selected, you can click View Receipts to review the list of recipients included in the group.
Note: If a recipient is associated with multiple registrations, they will only show once in the recipient list.
5. Compose your message as necessary and click Send Now to immediately send the message or click Save Draft. If you are opting to send your message at a later time, select the Scheduled For option and set a future date and time. You must enter at least one recipient, a message subject, and message text to use the Scheduled For option.
Creating Message Drafts
If you are not ready to immediately send or schedule your message, you can also create a draft by filling out the Message Subject (at a minimum) and clicking the Save Draft button on the message view.
This action will add your draft message to your Drafts view. Access your drafts any time to continue to edit messages by clicking on the Edit button on each message detail view.
