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Is there anything I need to be aware of when positioning the modem in my house during the initial set up phase?

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Written by Our Net
Updated over 4 months ago

It's important that modem is placed in the right environment so it operates as efficiently as possible. Here are our top tips:

  • Do not place your modem in direct sunlight or hot areas.

  • Do not let your modem come into contact with liquid or moisture at any time. To clean it, wipe it with a damp cloth.

  • Do not restrict airflow around your modem, as this can make it overheat for example:

    • Do not cover it with anything

    • Do not put it in an enclosed space like a drawer or box

    • Do not place it under or behind a desk or large item of furniture

  • Do not disassemble your modem

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