If you are unable to locate the email with the Gift Card, please try searching your inbox for an email from rewards@reward.tremendous.com.
Note: While we maintain a good sender reputation with our email client (SendGrid), there may occasionally be cases where reward emails could be incorrectly flagged or directed to the recipient's spam folder. This is usually more common with rewards sent to private domains (such as workplace- or school-associated addresses) since these generally have higher internal security settings. However, there are still instances where this occurs with a personal address depending on your security or auto-filter settings.
If you are having trouble locating the reward email in your inbox, we've found that a helpful prevention step is to add the rewards@reward.tremendous.com address to either your email contacts or a Safe Sender/whitelist; if you've already received the reward, you can also try searching your inbox for that address.
If you still can't locate the email, please reach out to support@ouredge.com.