Why Have I Not Received Credit or Payout for My Reviews?
If you are wondering why you haven't received credit or payout for your reviews, here's an overview of potential reasons, eligibility requirements, processing timelines, and steps to address any issues.
Overview of Review Rewards Program
The Edge app offers a review rewards program that credits users for eligible reviews. These credits can eventually be redeemed as payouts, provided certain conditions are met. However, there are key factors that could delay or prevent these credits or payouts from being applied to your account.
Eligibility Requirements for Payouts
To receive a payout for your reviews, you must meet the following requirement:
Minimum Earnings Threshold: You need to accumulate at least $25 in credits before your earnings are eligible for payout. Until this threshold is met, your credits will roll over but will not translate into an actual payout.
Processing Timelines for Review Credits
Reviews generally take 3–5 business days to appear on the Edge platform and be linked to your profile.
If you do not see credit for your review after this period, it may indicate a delay or another issue such as the review not meeting the program criteria.
Troubleshooting Missing Payouts or Credits
If you believe you are missing payout or review credits, follow these steps:
Review your total credits to ensure you’ve met the $25 minimum earnings threshold for payouts. Remember, credits below this amount will continue to roll over.
Allow the standard processing time of 3–5 business days for the platform to reflect your review and apply credits.
If the issue persists beyond the expected timeline, contact Edge Support to raise a dispute or request a review of your account activity.
Related Topics
For additional information, you might be interested in the following topics:
How reviews are validated on the Edge platform
Policies and guidelines for eligible reviews
Redeeming credits for payouts
By understanding the eligibility requirements and standard processing times, you can better navigate the review rewards program and ensure credits or payouts are applied successfully.