All Employees have to do is verbally bring it up to their customers as the customers leave the place of business. A simple talk track that we've seen work wonders over the years goes a little something like this:
"Hey <CustomerName>, thanks for stopping by today! After you leave you might get a text asking for feedback. If you shout me out online using the link, I earn a bonus! 😀"
Other than this, Employees only need to take action when they receive the digital check via email on the 8th of the month (see How do Employees get Paid?). Within this email, the Employee will see the instructions for how to cash out.
However, Employers DO need to take action to ensure the Employees receive their funds. Employers need to ensure that the Employees' contact information is added within the Employer portal. See How to add/edit Employees? to learn more!