In this article, we’ll walk you through how to make the most of Edge’s survey tool. You’ll learn how to effectively design and distribute surveys, interpret the results, and take informed steps to enhance employee engagement and satisfaction. With the right insights, you can create a work environment where people feel valued, heard, and empowered to contribute their best.

Step 2: Choosing the Survey Location & Enabling Surveys

Next, choose the specific location where you’d like to set up the survey. This ensures you capture insights that are relevant to that particular team or area of your organization. While you're there, make sure the "Survey Enabled" toggle is turned on to activate the survey for that location.

Step 3: Selecting Survey Frequency

Decide how frequently you would like to send out the survey to your employees. We recommend choosing the beginning of each month as the ideal time to gather feedback on job satisfaction. However, feel free to adjust the frequency based on your organizational needs and preferences. The Job Satisfaction Survey will be automatically triggered based on the settings you define during this step of the setup process.

To illustrate, if you configure the survey to be sent on the 16th of each month and an employee is added to your leaderboard within the Employee Management tab on the 15th, the survey will still be sent to that employee on the 16th

Step 4: Adding Administrators for Notification

To keep things moving smoothly, assign the right administrators to receive notifications when survey responses come in. This helps ensure that feedback is seen quickly, concerns are addressed promptly, and positive changes can be made where they’re needed most.

Step 5: Choosing the Recruitment Site for Positive Reviews

Invite your employees to share their positive experiences by selecting a recruitment platform where they can leave a review about your company. This is a great way to strengthen your employer brand and attract high-quality candidates. To ensure authenticity, Job Satisfaction surveys are set up to prompt review requests only when a positive rating is received.

Survey Delivery Options:

Edge offers two convenient delivery options for the survey: SMS and in-app.

By default, the survey is sent through the app, prompting employees to complete it the next time they log in. Alternatively, you can choose SMS delivery, where employees receive a text message with a link to the survey. This is a great option for teams who don’t often use the app but still want an easy way to share their feedback.

Pre-set Survey Questions:

Please note that the questions included in the Job Satisfaction Survey are pre-set and cannot be modified.

These questions have been carefully selected by our team to ensure you receive comprehensive, valuable feedback that reflects key aspects of employee satisfaction. Our goal is to provide you with the most actionable insights, and by using a standardized set of questions, we can maintain consistency and reliability across all responses. This approach helps ensure that the feedback you gather is both meaningful and aligned with best practices in evaluating job satisfaction.

Conclusion

Once you've set up your survey, sit back and await the valuable feedback from your employees. Keep in mind that the true impact lies in the actions you take based on their input. By carefully reviewing and addressing the concerns and suggestions shared, you demonstrate your commitment to enhancing job satisfaction and foster a culture of continuous improvement.

Leverage the power of Edge's survey tool to gain valuable insights, understand your employees' perspectives, and cultivate an environment where everyone can thrive. Armed with this feedback, you’ll be empowered to make informed decisions, drive meaningful change, and create a workplace that inspires and motivates.

If you have any questions or require assistance, please don’t hesitate to contact us. We are always here to help. You can reach us at support@ouredge.com.