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Troubleshooting Login Issues: Tips and Solutions
Troubleshooting Login Issues: Tips and Solutions

Steps for clearing your cache on a Google Chrome browser.

Martina Zeroska avatar
Written by Martina Zeroska
Updated over a week ago

Having difficulties logging into Outbase? It might just be that you need to clear your cache and try logging in again. You can clear your cache in 5 easy steps:
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Step 1: Press the three dots on the right hand side of your chrome window and select the settings option.

Step 2: Then head to the privacy and security section and select site settings.

Step 3: Below your recent activity you will see the option to click to View permissions and data stored across sites.

Step 4: Search for Outbase using the search bar in the right hand side of the page.

Step 5: Now you simply need to press clear data and your should now be able to log into the platform.

Alternatively, in case you are still facing the same issue after cleaning the cache, you can try to delete everything after https://app.outbase.com/ in the URL link you are getting:


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