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Can I pause my subscription?
Can I pause my subscription?

This article will provide you with clear and concise information about your options related to your active subscription in Outbase.

Martina Zeroska avatar
Written by Martina Zeroska
Updated over a week ago

If you're contemplating the possibility of pausing your subscription, this article will provide you with clear and concise information about your options.

Initial 90 days post-upgrade: Understanding your commitment

If you've recently upgraded to a paid plan, it's important to be aware that during the first 90 days, the option to cancel or pause your subscription is not available. This period is essential for you to fully experience the features and benefits of your new plan.

When can you cancel your subscription?

As you reach the 60-day milestone of your subscription, you'll notice that the option to cancel becomes visible. However, it's key to remember that the functionality to pause your subscription is only accessible after completing the full 90-day period from your upgrade date.

Post-90 days: Gaining flexibility

After the initial 90 days, you're afforded the flexibility to pause your subscription at any time. We understand that circumstances change, and our policy is designed to accommodate your evolving needs.

Your feedback matters:

  • Pause as needed: You can pause your subscription multiple times after the initial 90-day period as a paid client.

  • Share your reason for pausing: We highly value your feedback. When you decide to pause your subscription, please let us know the reason. Your insights are crucial for us to continuously improve and tailor our services to better meet your needs.

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