In some cases, our system can experience issues confirming all of your bank account information. These issues can range from information mismatch, failed connectivity or missing information. As a result, you'll need to submit an ACH Form.
This is performed in order to remain in compliance with KYC/AML laws, while also helping to prevent fraud. This extra verification step also adds an extra layer of security by allowing us to confirm that only you link your payment information to Outlet.
Click here to read and follow the full instructions for completing this compliance verification process, provided by our payments and compliance team at Wyre.
Steps for Sending an ACH Authorization Form
Simply write down the following on a piece of paper:
"I authorize Wyre Payments, Inc to debit my account ending in -XXXX."
Today's date
Your signature
Next, take a crisp clear selfie of yourself holding the piece of paper. Please make sure everything is legible and that we're able to see your face! 🤳😀
Submitting your documents
Please email the compliance team at Wyre and attach the ACH form needed to verify and approve your Outlet account. Their email is: complianceonboarding@sendwyre.com
SendWyre's team will review your ACH selfie within 24 hours and you will receive an update via email once the review is completed. Then you will be approved to use Outlet!
Need Assistance? Contact Us.
Tap the Chat Bubble on this screen or in the Outlet app to start a conversation.