You can define custom fields for both prospects and accounts to use either with your CRM, to filter prospects or accounts, or to record information relevant to your sales process. Custom fields can be either text or a number.

Note: You must be an Admin to create custom fields.

  1. Click the user menu, and click Settings.

  2. Click Field Configuration.

Define a custom field for prospects

To create a custom field for prospects:

  1. Click Add Custom Field.

  2. Type a unique Name to identify the custom field.

  3. Select whether the field will hold a Text or a Number or a Pick List or a Date.

  4. Click Add.

Set Propsects fields as mandatory

1) Go to your Field Configuration setting.

2) Click on the barbeque menu (three dots) to set the field as a Mandatory field.

3) To set it to the Non-mandatory field, again click on the three dots to do the same.

Define a custom field for accounts

To create a custom field for accounts:

  1. Click Accounts.

  2. Click Add Custom Field.

  3. Type a unique Name to identify the custom field.

  4. Select whether the field will hold a Text or a Number or a Pick list or a Date.

  5. Click Add.

NOTE: The custom field must not contain Uppercase Letters and Blank space between the words.

Email Address 2 - Wrong

email_address_2 - Right

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