You should definitely not lose access to anything you may have purchased from Over in the past. We're so sorry if that doesn't seem to be the case at the moment!
If you haven't already, we recommend trying the below to get this access back. If it doesn't work, please reach out to firstname.lastname@example.org so we can jump in to fix this and get you back on track, thanks!
Restore Your Purchases
To restore your tools, fonts & graphic collections in Over or your Over Pro subscription, you can simply do the following:
- Open Over to the 'project' page.
- Tap the 'Settings' icon in the upper right.
- Tap on 'Restore Purchases'.
- Enter any required information.
So long as you're using the same App Store information as before, this should work!
After You Restore
After you restore your past purchases, all your tools, fonts & graphic collections will appear where they make sense in context.
For example, if you open a project in Over, and tap "Graphic" at the bottom of the screen, you can swipe to the "Purchased" tab. Your previously collected packs should be here.
Then, to find your purchased fonts, tap on a text layer in a project and tap "edit". Tapping the upwards facing arrow at the bottom left corner of the screen, swipe to the "Purchased" tab in the Font Manager to see those packs.