You can request a payment refund from your Overgear balance in these cases:

  • the order was cancelled

  • arbitrage decision

  • the services of a certain seller do not satisfy you

  • you changed your mind to spend money on products from the site.

To refund money from your Overgear balance account contact Customer support.

The refund takes 5 working days and available for transfer only on the same bank information that was paid with. The required time for the funds to be received depends on the payment system.

Learn more on Legal refund policy.

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