The insights and savings may be slightly different in OVO Charge compared to the Charge Anytime app. The Charge Anytime app only uses an estimation of savings whereas OVO Charge takes the data that is used to generate your bill to calculate savings, for example, your live home tariff rate. The OVO Charge insights are accurate and will reflect exactly what you’ll receive in bill credits.
If you’re having a technical issue with adding another EV, or need help connecting your EV, you can email chargeanytime@ovo.com or call us on 0330 175 9678. We’re here Monday to Friday (excluding bank holidays), 9am to 5pm.