Skip to main content

What should I do if the credit amount looks wrong?

Sergiy Yun avatar
Written by Sergiy Yun
Updated over 2 months ago

Please email your query and the screenshots of your charging history to chargeanytime@ovo.com, or call us on 0330 175 9678. Lines are open Monday to Friday 9am to 5pm, excluding bank holidays.

OVO can’t take responsibility for the quality of the data supplied by your home EV charging setup. Any inaccuracies will need to be taken up with your manufacturer.

Did this answer your question?