A free-text field where customers can add a delivery note or gift message. The note is sent to Shopify as the order's note field — visible in your Shopify admin order detail and printed on packing slips.
Configuration
Label
Use a clear, intent-specific label:
"Order notes" — generic.
"Gift message" — perfect for gifting stores.
"Delivery instructions" — useful for furniture, large items, or doorman buildings.
Placeholder
Hint text that disappears when the customer starts typing. Example: "e.g. Leave with neighbor at #4B."
Position
Above totals — Higher visibility, more notes captured.
Below totals — Cleaner but easy to miss.