Do You Store Old Receipts?
We do not store receipts long-term, which means we cannot guarantee that past receipts will be available.
Because we process a high volume of orders every day, tracking and archiving receipts for extended periods isn’t possible. This is why we always recommend requesting your receipt right after your purchase.
Can You Still Check for My Requested Dates?
Yes — we can check, but with limitations.
Retrieving old receipts requires a manual search
The process may take some time
Older receipts are very unlikely to be found
Our team will do their best to locate any available receipts and will follow up once the search is complete.
Why Might My Receipts Not Be Available?
We do not store receipts indefinitely
High daily order volume makes long-term storage impractical
Manual lookup is limited and not always successful
Many customers do not request receipts immediately, making older data difficult or impossible to retrieve
Best Practice for Future Orders
To avoid issues with account recovery or binding changes, please:
👉 Request your receipt immediately after your purchase
That ensures you always have the documentation you may need later.