Once a refund is approved and initiated by our team, the timeline depends on your payment method.
Card payments (Stripe): usually 5-10 business days to appear on your statement, depending on your bank.
Revolut: usually instant. Refunds initiated over the weekend are processed on the first business day.
Crypto: usually instant to a few minutes, depending on the speed of the network used for the refund.
You get a confirmation in the app chat once the refund is processed on our side. If it has not arrived after the time above, contact support with your order details.