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Deactivating/Reactivating a User

Updated over a year ago

To navigate to the Settings page, navigate to your User Name in the top right hand corner of the screen, then select the drop down arrow next to your User Name, select Settings from the drop down menu.

Once you’ve opened the Settings page, select Users from the options on the left.

Here you will see a list of Users within your current Organisation with some key identifying details.

Find and select the User you wish to Deactivate. If you have a number of Users within your Organisation you can use the filter to help narrow down your search.

Once you've selected the User, you will be presented with their profile information. Here you will see all the details relating to that individual User.

At the bottom of the popup you can see the DEACTIVATE button, select this button and it will Deactivate the User Profile.

Pro Tip

If there are any Projects associated with the User you're about to Deactivate ensure you select another User to transfer those Projects to, otherwise all Projects associated with the newly Deactivated User will also be Deactivated.

To Reactivate a User, navigate to the Users Screen again, and select the SHOW INACTIVE button on the right hand side of the screen. This will make any Deactivated Users appear in a light Grey. Once you select the Deactivated User you wish to Reactivate a popup window will appear. At the bottom of the popup window is the ACTIVATE button, select this button to Reactive the User.

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