How to add customers to your Do not sell List:
Inside the Applicants menu, search for the person you wish to ban and select that person.
Click on the Ban button to add that person to the Do not sell List.
You can enter a note on why that person is banned and then click on Add To List.
Your customer will now be banned.
How to remove customers from the Do not sell List
Inside the Applicants menu, search for the person you wish to unban and select that person.
Click on the Banned button to remove that person to the Do not sell List.
You can enter a note on why they are unbanned and click on Remove from List.
The person will now be unbanned.
Checking if a person is Banned when doing a scan from the PALIDIN Desktop
If you want the ban list to be applied to your PALIDIN Desktop, you will need to update PALIDIN to version 3.4.1 and create a workflow that checks the ban list.
If you have questions, please contact support by:
Using chat feature at the bottom right of page
Calling 800.883.8822
Emailing support@fraudfighter.com
Monday-Friday, 7AM - 5PM PST