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How to upgrade, cancel account, get a receipt and more billing information

To manage your payment info on PamPam, go to "Manage Billing".

All billing on PamPam — cancellations, upgrades, and receipts — is handled through Stripe, our payment provider. You can access this anytime from "Manage billing" in your profile menu.

Note:

  • Deleting your PamPam account does NOT cancel your subscription. You need to cancel it separately through "Manage billing" — otherwise you'll keep being charged.

How to manage your billing

  1. Open your profile and click the three dot menu next to the search bar.
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  2. Select "Manage billing."

  • This takes you to Stripe, where all your billing info lives.

  1. From there, you can:

  • Cancel your subscription

  • Upgrade your account

  • Change or add payment details

  • Download a receipt

Best practices for managing your billing:

  • If you're deleting your account, cancel your subscription in "Manage billing" first — deleting the account alone won't stop billing.

  • Keep your payment details up to date in Stripe to avoid failed charges.

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