If you have a question or need help using PamPam, here's what you can do:
Red our help docs: https://intercom.help/pampam/en/
Watch tutorial videos: https://www.youtube.com/@PamPam_City/videos
Report a bug or an issue here: https://tally.so/r/3XDLxV
Share a feature request or idea, and upvote others: https://pampam.canny.io/feedback
If you still need to chat with someone, then click on the button in the bottom right or go to https://intercom.help/pampam/en/, to chat with a team member.
Support expectations
We're a small team! That means you will get very direct support, but we ask for your patience.
Our customer support times are Weekdays, M-F 9am -5pm. Outside of those hours, you can chat with our support bot, Fin. When we're online, we usually reply within the same day. For faster help, let us know what issue you are having right away.
It can take us 2-3 days to resolve most issues.