Once your order is placed, our team gets it prepared within 1–3 business days 🐼
As soon as it ships, you’ll receive a tracking link by email so you can follow it every step of the way.
Here’s how to track your order:
Check your email for your shipping confirmation
Click the tracking link included
Follow your delivery in real time
Didn’t receive your tracking yet?
No worries — this usually means your order is still being prepared. Tracking is sent as soon as it ships, not when the order is placed.
Tracking not updating?
Sometimes tracking can take 1–3 days to refresh after shipping. This is completely normal while the package is in transit between facilities.
If anything feels off, click the chat bubble in the bottom-right corner to connect with our support team or you can also reach us anytime at contact@pandadrum.com 🐼🥁