We know how stressful this feels — let’s sort it out together.
First, check the following:
Around your delivery area (mailbox, porch, safe places, parcel locker)
With neighbors or household members
Your local courier office
Sometimes carriers mark packages as delivered a bit early, and it shows up within 24–48 hours.
Still can’t find it?
Click the chat bubble in the bottom-right corner to connect with our support team or you can also reach us at contact@pandadrum.com, and we’ll:
Investigate with the carrier
Track exactly what happened
Make sure you’re taken care of with a solution
You won’t be left stuck here — we’ll handle it with you.