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Why is my order arriving in multiple packages?

Sometimes your order may arrive in separate shipments — and that’s completely normal 🐼

Why this happens:

  • Items ship from different parts of our warehouse

  • Some products are packed separately for protection

  • Carriers may split deliveries for faster arrival

This means part of your order can arrive sooner, while the rest follows shortly after.

What to do:

  • Check your tracking — you may have multiple links

  • Allow a couple of extra days for the remaining items

If something seems missing after that, click the chat bubble in the bottom-right corner to connect with our support team or you can also reach us anytime at contact@pandadrum.com 🐼🥁

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