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What should I do if only part of my order has been delivered?

If only part of your order has arrived, don’t worry — this is completely normal in some cases 🐼

Why this happens:

  • Items may be shipped separately

  • Some products are packaged individually for protection

  • Different parts of your order may arrive at slightly different times

What to do:

  • Check your tracking — you may have multiple shipments

  • Allow a couple of extra days for the remaining items to arrive

  • Most of the time, the rest of your order is already on the way.

Still missing something?

If the remaining items don’t arrive after a few days, that’s on us to look into.

We’ll:

  • Check your shipment status

  • Confirm what’s still in transit

  • Make sure everything gets to you

If you need help, click the chat bubble in the bottom-right corner to connect with our support team or you can also reach us anytime at contact@pandadrum.com 🐼🥁

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