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Can I change or cancel my order after placing it?

We start preparing orders pretty quickly to make sure they arrive as fast as possible 🐼

Because of that, changes or cancellations are only possible within a short window after placing your order.

Here’s how it works:

  • If your order hasn’t been processed yet, we can still update or cancel it

  • Once it’s been processed or shipped, changes are no longer possible

What to do:

If you need to make a change, reach out to us as soon as possible with your order details.

Click the chat bubble in the bottom-right corner to connect with our support team or you can also reach us anytime at contact@pandadrum.com 🐼🄁

The sooner you contact us, the better chance we have to catch it in time.

If your order has already been processed, don’t worry — we’ll guide you through the next best option.

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