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I’m not receiving emails (order confirmation, tracking, etc.)

If you’re not seeing emails from us, we’ll help you get everything sorted quickly 🐼

First, check:

  • Your spam or junk folder

  • Your promotions tab (Gmail)

  • That your email address was entered correctly at checkout

Still not seeing anything?

Reach out and we’ll:

  • Confirm your order details

  • Resend any missing emails

  • Make sure you have access to everything you need

You won’t miss any important updates — we’ll make sure of it.

Click the chat bubble in the bottom-right corner to connect with our support team or you can also reach us anytime at contact@pandadrum.com 🐼🥁

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