At Pandar, we’re committed to making crypto transactions fast, smooth, and secure for all our users. In rare situations, you might notice that your deposit is temporarily under review before it reflects in your wallet.
Here's why that happens and what it means for you.
Why is my deposit under review?
Few times, crypto transactions may go through a routine compliance review to ensure everything stays safe and is fully in line with global financial standards. This helps us keep Pandar secure and trustworthy for all users.
This could be triggered by:
Unusual transaction behavior compared to your past activity
Random routine checks as part of our standard process
These reviews are standard practice across the industry and do not mean there’s a problem with your account.
How long does this take?
Most reviews are completed within 3 to 10 working days. Once the process is done, your deposit will automatically reflect in your wallet and you’ll be notified.
Is my money safe?
Yes! Your funds are completely safe throughout the review process. Our systems are designed to ensure every transaction is handled securely and transparently.
Do I need to do anything?
In most cases, no action is required from you. We’ll handle everything on the backend and keep you informed once the review is complete.
Why does Pandar do this?
We work closely with trusted infrastructure partners to keep your crypto experience safe, fast, and compliant. These reviews help us meet international security standards and continue building a platform you can trust.
Still have questions?
Chat with us in the app or reach out at [support@pandar.ng] and we’ll be happy to help.