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Frequently Asked Questions
All your Parallax questions answered!

What is Parallax?
How does Parallax make money and provide better rates than other methods?
How do I create an account?
After going through all the steps, I see a “Pending” status. What do I do?
After going through all the steps, I see a “Rejected” status. What do I do?
What is KYC and how long does it take?
How quickly can I receive my funds through Parallax?
Can I receive money from someone that doesn’t have a Parallax account?
How do I know my funds are safe?
What are your fees?
How much are deposits?
How much are withdrawals?
What are your minimums and limits for sending or withdrawing money?
How do I send or withdraw money to my wallets or local bank accounts?
How do I receive or deposit money into Parallax?
How can my employer send me money through my Parallax account?
How do I deposit USD from Wise?
How do I deposit USD from Payoneer?
How do I deposit USD from Deel?
How do I deposit USD from Paypal?
How do I deposit USD from Upwork?
How do I deposit money from Stripe?
How do I deposit USD from Fiverr?
What countries does Parallax support?
What is MFA and why is it useful?
Glossary of financial terms: What is ___?
If I get paid through Parallax, do I need to pay taxes in the U.S.?
How do I reset my password?
How can I contact the Parallax team?