Guest passes can be extended directly from the Property Dashboard, provided the guest is eligible for additional time under the property's configured rules. Property managers may extend guest passes directly from a resident's account.
Locating the Guest Pass
There are multiple ways to locate a guest vehicle:
Option 1: Guest User List
Open the Property Dashboard
Select Public / Guests from the left navigation
Click Guest Users
Search by:
Resident name
Guest license plate
This list displays all registered guest vehicles and allows direct access to the associated resident account.
Option 2: Global Search
Use the main search field in the left navigation to search by:
Resident name
Unit number
License plate
Select the appropriate result to open the resident's profile.
Extending the Guest Pass
Once on the resident's account:
Locate the guest vehicle
Click the Action dropdown next to the vehicle
Select Extend
Enter the new expiration date (and time, if applicable)
Add notes if needed
Save changes
If paid guest parking is enabled, any required fees will be displayed prior to confirmation.
Important Notes
Guest limits, reset periods, and restriction rules are enforced automatically.
Enforcement vendors rely on active guest status when validating vehicles.