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My credit card does not work or the payment is not saved in the system
My credit card does not work or the payment is not saved in the system

Here are the steps you need to follow as a camper

Lukas Imhof avatar
Written by Lukas Imhof
Updated over 2 years ago

1 - Go to Payment in the overview
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2 - Enter your details: (All cards accepted by Stripe)

P.S.: Check that your name matches the card, the card number also, and the CVC number (the number on the back of the card).

3 - Check if your bank wants your consent

4 - After this process, the data should be stored in the system and appear like this

5 - If it does not work, please check your account balance. With a debit card (prepaid) it will not work if there is not enough balance.

6 - If the problem is not solved, please restart the Parkn'Sleep application and try again.

Thank you,

Your ParknSleep Team

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