As a Community Facilitator, you will often need to add and/or remove members from your community. Within your community, you have all of the tools you need!

Invite New Members

As you are building your community, you may find that you would like to invite users to join your community. If you have the role of 'admin' for your community, then you will see an 'Invite New Members' link on the bottom-left side of your community page.

When you click the 'Invite New Members' link, a new window will appear with a space for you to type your invitee's email address or name (we recommend email address!).

After you type an email address, make sure to click <Enter> or <Return> to add that email address to your list of invitees. If you make a mistake along the way, you can remove the invitation by clicking on the red {X} next to the invitee's name.

Your invitees will receive an email invitation that looks like this:

Your invitation email will guide both new and existing users to your platform community, where they will see the your community main page and a prompt to join.

When they click on the link to join, they will be prompted to Log In (for existing users) or click on the 'Sign Up' link to create an account (for new users), set a password, and join your community. Click here to go to the Sign Up screen now. 

Once logged in, invitees will see a confirmation prompt to accept the invitation.

Each time an invitee accepts your invitation to join your community, you --- and all community facilitators in your community --- will receive a notification that your invitee has accepted. You will also see your new member(s) appear in the New Members section of your community.

There is no limit to the number of new members you can invite to join your community!

*If you have questions or need assistance, contact our Support Team at or use the chat icon on the bottom-right corner of any page.

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