As a community facilitator, you can choose to invite and manage your community members, under the Manage community link on your community main page. On your Manage community page, click on the Manage members option to open the tool.

Manage members

From here, you'll be able to see and search within a list of current members, as well as select how many members you'd like to view at once. You can also download and export a .csv file of your community members.

Invite new members

From the manage members page, you can also invite members to your new community. You can add single emails at a time, or add many at once. Before sending out your invites, you can also add a custom message.

Here's an example of what the invitation email might look like, including space where the optional custom message will be added:

Monitor invitations

Under Pending invitations, you can keep track of who has not yet accepted, and resend or cancel your invitation.

If you resend an invitation, the custom message is retained in the new message that they receive. The exact same email will be sent a second time, including the custom message. If you want to change the custom message to something different, you can "remove" their invitation and send a brand new one with a different custom message, as well. Let me know if you have any questions!

*If you have questions or need assistance, contact our Support Team at or use the chat icon on the bottom-right corner of any page.

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