As you are building your community, you may find it useful to invite new members to join your community either as a 'community member' or as a fellow 'community admin'.

Invite New Members

If you are a community administrator, then you will see an Invite New Members link in the admin panel, located along the bottom-left side of your community page.

When you click the Invite New Members link, a new window will open.

  • Type your invitee's email address or name (we encourage using email addresses).
  • After you type an email address and/or select a name, click <Enter> or <Return> to add that email address to your list of invitees.
  • Once you've added your invitees, use the member/admin menu on the right-hand side to identify if you'd like to invite your member(s) in as a community member or as a community admin. Click here to read more about roles in your community.
  • You can remove any invitation by clicking the red {X} next to the invitee's name.
  • Click the [Send Invite] button to send the invitation!

Your invitees will receive an email invitation that looks like this:

At this time, the email notification is not customizable, but you can also reach out to your community members separately, if you have additional information to share. Your invitation email will guide both new and existing users to your platform community, where they will see the your community main page and a prompt to join.

Your invitees will have the option to [Explore First] or [Join community]. They will need to click the link provided in the email in order to join the community.

Once they on the link to [Join community], then they will be taken to a screen where they can choose to [Log in now] or [Create an account].

Once each invitee completes the log in or sign up flow, then they will be automatically joined to the community!

Each time an invitee accepts your invitation to join your community, all of your community facilitators will receive a notification to say that your invitee has accepted. You will also see your new member(s) appear in the Members tab of your community.

There is no limit to the number of new members you can invite, so start building your community today!

*If you have questions or need assistance, contact our Support Team at or use the chat icon on the bottom-right corner of any page.

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