We encourage you to reach out to community facilitators, community members, and fellow educators. Ask questions, share advice and encourage others to engage in  community. Let's create connections and start learning from each other!
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Start a new message

Initiate a direct message from the Members tab in any of your communities. To start a new message, click on the [Message >] button under the members name.

You can also start a direct message if you're viewing a platform user's profile.

Once you open a direct message, begin typing in the Write a message area and click  [Send] to send your message. The recipient will receive an in-app notification to let them know they have a message. Any previous chats you've had with this recipient will be visible in the chat window.

Formatting messages

Formatting options available for messages: 

  • Bold font
  • Italicized font
  • Bullet points
  • Number list

Hyperlinking is not available yet, but we are always improving. So check back soon!

Switching between messages

To send messages to more than one person, start a new chat by finding the new recipient and clicking the [Message] button. Click [Confirm] to switch to the new chat or [Cancel] to keep your current chat active.

You can close any active message by clicking on the in X the top-right corner of an open message window. Your sent messages will be saved.

Getting notified about messages

Click on the message icon,  in the top-right corner of any page, to view direct message notifications.

New messages are highlighted with a blue dot, while previous messages are available to view at any time. To help you stay on top of your messages, the time lapsed since the message was sent will appear next to each message notification.

Privacy and appropriate conduct

We take steps to ensure the security of our users’ communications in direct messages, ensuring that no one, including our Participate Support Team, can read their private communications. You can read our Privacy Policy here. 

In pursuit of maintaining healthy communities, our goal is to create safe, helpful and friendly learning environments for our users, regardless of experience, gender identity and expression, sexual orientation, disability, personal appearance, body size, race, ethnicity, religion, nationality, or other defining characteristic. If we are notified by any user on our platform that they have received a message they deem inappropriate, then we may be required to suspend or remove an offending user's account. 

*If you have questions or need assistance, contact our Support Team at support@participate.com or use the chat icon on the bottom-right corner of any page.


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