🖥️ How to Join Your Virtual Telehealth Appointment
1. Log in to your Mahmee portal at your scheduled appointment time.
Go to mahmee.com
On your Dashboard, under the “Today” tab, you’ll see your appointment listed.
2. Wait for your provider to join the Zoom call.
You’ll see a button in the bottom-right corner of the appointment card.
At first, it will say “View”.
When your provider starts the call, it will change to “Join”.
3. Click “Join” to enter the visit.
After clicking Join, you’ll see the Zoom link.
Click the link or select the “Join Video Call” button to launch the visit.
💡 Tips for a Smooth Visit
✅ Use Google Chrome for the best experience.
✅ Make sure you have a strong internet connection.
✅ Enable your camera, microphone, and screen sharing (if prompted).
📞 Need help?
Our care coordinators are available to assist 7 days a week.
Call us at 818-431-1118
Email us at care@mahmee.com
Message us in the app