Thank you for choosing Patisserie 42 for your baked goods needs. We strive to provide the highest quality products and services to our customers. Please read our refund policy carefully.
All orders placed with us are non-refundable.
This includes all deposits and payments made towards your order.
In the unlikely event that you are unhappy with your order, please contact us immediately so that we can address any issues. We want to ensure that our customers are completely satisfied with their experience with us.
If we are unable to resolve the issue to your satisfaction, we may issue you a digital gift card that can be used towards future orders. This gift card will be sent to you via email and can be used on our website or in-store. Please note that the gift card has no cash value and cannot be redeemed for cash.
To be eligible for a digital gift card,
you must notify us of any issues within 24 hours of receiving your order. We may ask for photographic evidence or other proof of the issue in order to issue the gift card.
Thank you for your understanding of our refund policy. We hope that you enjoy our baked goods and look forward to serving you again in the future.