If you need to cancel your booking, please contact our customer service department via phone (1-855-980-7015) or email (kimberley@trypattern.com) as soon as possible!

If the gig is cancelled more than 24 hours in advance, Pattern will not charge you for the booking.

If the gig is cancelled within 24 hours of the event, Pattern will charge a cancellation fee equalling the total cost for the shift.

To have the best experience with Pattern and avoid any unwanted charges, please be considerate of our servers’ schedules and commitment to the shift.

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