Skip to main content
All CollectionsMy subscription
Track & Trace notifications (SMS or Email)
Track & Trace notifications (SMS or Email)

Manage my Track & Trace notifications.

Updated over 10 months ago

SMS notifications by default:

On the evening before your delivery day, you will receive a Track & Trace SMS (by default) linked to your registered phone number, allowing you to monitor the progress of your meals en route to you.

Switch Track & Trace to email notifications:

You can easily switch to receive notifications directly on your email by following these steps:

  1. Login to your Pawy account

  2. On you Overview page click “Delivery Option

  3. Select “Email” for Track & Trace and confirm your selection.

The next time we ship your order, you will get your Track & Trace notification via email.

Should you have any questions, our team is ready to support you.

Did this answer your question?