If you require to change the respondent details (ie ABN, contact email address, etc) you can do this through your account settings.
Note: these instructions are applicable to self assessed contracts only. If you are working with a General Contractor who is also on Payapps, only they can update the respondent details .
At the top right of your Payapps window select "Hello, <your name>" and then choose "My Account".
Then select the "Organisations" tab. At the bottom of this page there will be a "Counterparties" link.
Select this and it will take you to a page where you can edit your counterparties.
Select "edit" on the right side of the counterparty to update it.
Note: Editing the counterparty will affect any contracts this counterparty is attached to.
Still having trouble? Contact us in support via the chat, phone 1300 252 463 or email firstname.lastname@example.org