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How do I make a Right to Erasure or Deletion Request

Details on how you can request for your data to be deleted

Updated over 2 weeks ago

Your data rights are really important to us. If you decide that you would like your data deleted from our systems, you can make your request via any one of our contact channels.

  • In app message

  • Email us at hello@paydown.com

  • Call us on 0333 414 8151 or;

  • Write to use at Paydown, Box 1289, Uxbridge, UB8 9PS

Please bear in mind that;

  • We are permitted to retain certain data relating to the application, assessment and outcome of any loan requests.

  • We are not required to approve a data deletion if you are a current loan customer with an open account.

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