Go to the Unit> search by unit number> click on blue unit number
2. Record Payment > and record an account credit for the amount of the bad debt write off
3. You will then go to Transactions > Actions > Add transaction. Add a deposit transaction for the amount of the credit by inputting the amount as a negative, with no category selected. Use the same date as the account credit.
4. On the same bank account as the first transaction, you will then record an expense transaction to your bad debt expense account (enter amount as a positive number). Use the same date as the account credit.
5. You will then go to the deposit transaction > open Transaction Details > Link Payments to Transaction > select the account credit from the list > Link.
At this point, the unit has an account credit and you’ve recorded an expense!