Financial Accounts is currently in beta and is not yet available to all accounts. If you're interested in joining the beta for this feature, please reach out to support@payhoa.com.
See a video of how to do this here.
Creating a Cardholder
Before you can issue a spend card, the recipient needs to be a cardholder. You can issue a spend card to any member associated with your organization, whether that is a property manager, a board member, or a homeowner on a specialized committee.
In your left navigation, go to Financial Accounts and scroll down to the card section.
Select Issue New Card.
If the person is not already a cardholder, select Create Cardholder.
Search for the person by name or email, then select Continue.
Fill out their cardholder information. If a mailing address and email are already on file, they will pull in automatically.
Verify that the mailing address is correct, since this is the address used to mail any physical cards.
Confirm the cardholder's email and phone number, and enter their date of birth. Stripe requires the date of birth to verify the cardholder's identity before they can receive a card.
Choosing a Card Type
Select the type of card you would like to issue:
A virtual card can be activated and used instantly.
A physical card is shipped to the cardholder at the verified address.
With either type, the cardholder receives an activation email at their email on file, where they can activate the card.
Setting Spend Limits
Set up the spend limits for the card. Limits can be configured on a range of intervals, including per day, per week, per month, per year, or as an all-time spend limit.
Controlling Spending Categories
You can also control which categories the card can be spent on using one of two rule list types:
Allow Only is the more restrictive option. The card can only be spent on the categories you select.
Block is the less restrictive option. The categories you add are specifically blocked from the card.
You can layer these controls by adding multiple categories.
Reviewing and Issuing the Card
Once your spend limits and category controls are configured, select Continue to review. After carefully reviewing all of the details, confirm and issue the card.