Financial Accounts is currently in beta and is not yet available to all accounts. If you're interested in joining the beta for this feature, please reach out to support@payhoa.com.
See a video of how to do this here.
Freezing or Canceling a Spend Card
In your left navigation, go to Financial Accounts.
Scroll down to your Spend Cards table and select the card you would like to freeze or cancel.
On the Spend Card Details page, you will see options to both freeze and cancel the card.
Freezing a Card
Freezing a card is temporary. Once a card is frozen, it can no longer be used until you unfreeze it. You can unfreeze the card at any time from the same location by selecting Unfreeze.
Canceling a Card
Unlike freezing, canceling a card is permanent. Once a card is canceled, it can no longer be used in relation to your financial account.