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How to Edit an Offline Payment
How to Edit an Offline Payment

How to edit an incorrectly input payment

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Written by Support Team
Updated over a week ago

Note: There is not a function to edit offline payments. The payment must be removed, then re-applied correctly. The steps are outlined below.

Remove the existing payment


Step 1: Go to the "Payments" Tab

Step 2:  Select the payment(s) you would like to delete.

Step 3: Click "Delete" 

Step 4: Confirm you would like to delete the selected payments and provide an optional note as to why they are being deleted.

Add the correct payment


Step 1: Go to the "Payments" Tab

Step 2:  Click "Record Payment" at the top right corner of the page

Step 3: Search for the unit and fill out the necessary fields.

Step 4: Click "Submit Payment" or "Add Another Payment" if there are other payments to record.

Pro tip: To apply the payment to specific invoices, click "Specify Payment Application".

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