Enabling the email preferences widgets notifies your homeowners of a balance due on the PayHOA accounts.
Note: If the owner has an account credit for more than the invoiced amount email reminders will not be sent.
SEND MONTHLY STATEMENT EMAILS
Monthly Statement Emails send a consolidated email invoice that includes ALL past due and current charges. By toggling this feature on, you can also choose which day of the month your homeowners will receive this consolidated invoice. You can also send these statements on-demand by going to Invoices --> Resend Email Statements. You can view that article here.
2. SEND NEW CHARGES TO MEMBERS WITH AUTOPAY
Homeowners enrolled in "auto-pay" do not receive email invoices unless this setting is enabled. However, they do receive receipts automatically.
The SEND NEW CHARGES TO MEMBERS WITH AUTOPAY sends New Charge Emails to homeowners enrolled in auto pay.
3. ATTACH PDF TO EMAILED INVOICES
This option will attach a printable PDF invoice to each emailed invoice. This option is recommended if your homeowners pay by check or you utilize our Lockbox feature.
4. Attach PDF to Emailed Violations
This option will attach a printable Violation PDF to each emailed violation.
5. Send Payment Reminder Emails
Payment reminder emails are automated emails that are sent to homeowners a set number of days before an unpaid invoice due date. By turning this feature on, you are able to choose how many days before the invoice due date the emails are to be sent.
Days Before to Send Reminders is the number of days before the due date.
6. Send Past Due Reminder Emails
This setting will automatically send past due reminder emails to homeowners with a past due invoice. By turning this module on, you can choose how many days after the due date you want the past due reminder email to send.
Days Past Due to Send Reminders is the number of days after the invoice is past due.
7. Send New Late Fee Charge Emails
This setting will send a separate email to homeowners anytime a late fee applies to their account. Each invoice that incurs a late fee would result in a separate email being sent.
8. Send Daily Summary Email to Admins
This setting is currently unavailable for improvements. We aim to launch an updated Daily Summary Email soon!