Uncategorized Account Credits may exist for cash-based accounts when a unit overpays and establishes an account credit.

The PayHOA system assigns deposits from payments a revenue category based on which open invoices a payment was applied to. In the case of an Uncategorized Account Credit, the unit in question had no open invoices, and therefore, the system cannot assign a revenue category.

Since cash-based accounts are required to recognize revenue at the time the cash was received, it is appropriate to recognize these account credits on the Profit and Loss reports as well as the Budget vs Actual reports.

During the period in which these credits cannot be assigned a revenue category, they are displayed on these reports as Uncategorized Account Credits. Once the units who have pre-paid use up that credit on an invoice, those credits will automatically be re-applied to the respective revenue category.

To learn what payments are making up the Uncategorized Account Credits, you can pull the P&L Detail, which will tell you what date those Uncategorized Account Credits were deposited or you can pull the Prepayments by Unit report to see which units currently have a credit.

The P&L Detail report will only pull transactions that occurred during the selected time period, while the Prepayments report will pull all units that currently have an account credit, regardless of when that credit was established.