PaymentHub needs your payment method to facilitate payments from your Payor. We strongly encourage that you complete the payment method setup during the registration workflow. If your Payor added a Payment method for you, check for accuracy.
Options for payment method depend on your Payor, but typically, the following options are available (see Figure 1):
Direct Deposit
Paper Check
Figure 1
The steps below illustrate a payment method setup with the Direct Deposit option, which is the preferred payment method due to speed and security.
When Direct Deposit is selected as the payment method, the window opens to select more details.
Select the country of your bank account from the drop-down menu.
Required fields for a bank account can be different depending on country selected. In the above photo, the United States is selected. The Bank Code can be of one of the following types:
Routing Number (in the US)
Transit Number and Financial Institution Number (in Canada)
CLABE Number (in Mexico)
BSB Number (in Australia and New Zealand)
IBAN – This incorporates both Bank Code and Bank Account Number
BIC/SWIFT Code
Enter your bank account in one of two ways:
Manually fill-in Account Type, Routing #, Bank Account #, and Confirm Bank Account #, and click FINISH.
With online banking (recommended) – Sign into online banking and select your bank account from within your online banking account. Specifically, if you click on the LOGIN WITH ONLINE BANKING button, you can follow a workflow to securely and conveniently link your bank account to PaymentHub, without having to enter bank account manually. See below:
After entering your bank account information, please select which bank account you would like as your payment method.
4. If choosing International Direct Deposit, please select territory from the Payee Address Country dropdown menu. Please additionally enter the Payee Address details.
Note: The address should be the Payee's address and not the Bank address.