Customer Articles

For Customers making payments to a Business

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32 articles in this collection
Written by Damian and Mark

How do I change payment method? 🎥

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Written by Damian
Updated over a week ago

Merchant Requested Payment Update

Customer Payment Update
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Written by Mark
Updated today

How do I cancel a payment arrangement? 🎥

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Written by Damian
Updated over a week ago

Forgot PIN / Password

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Written by Damian
Updated over a week ago

Security Code vs Pin

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Written by Damian
Updated over a week ago

Can I Add More Than One Payment Method?

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Written by Damian
Updated over a week ago

Why am I Getting a Payment Boarding sms or email to set up my Payments?

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Written by Damian
Updated over a week ago

How do I change the amount on an existing payment arrangement?

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Written by Damian
Updated over a week ago

Blank screen after logging in - no Payment Agreements showing

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Written by Damian
Updated over a week ago

Why do I see an 'update' prompt when I login

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Written by Damian
Updated over a week ago

Email vs Mobile Number Login

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Written by Damian
Updated over a week ago

What happens if I change my Mobile Number?

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Written by Damian
Updated over a week ago

Have I Completed my Account?

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Written by Damian
Updated over a week ago

Frozen screen - cannot progress

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Written by Damian
Updated over a week ago

My Payment was due on a xx date but I received a decline message numerous days later

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Written by Damian
Updated over a week ago

Why have I been charged a particular fee?

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Written by Damian
Updated over a week ago

I believe there has been an incorrect amount withdrawn

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Written by Damian
Updated over a week ago

Is my payment information secure?

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Written by Damian
Updated over a week ago

What is a 'DDR'?

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Written by Damian
Updated over a week ago

How do I know what I have paid?

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Written by Damian
Updated over a week ago

Why aren't my other Recurring Payments showing up in Paypa Plane?

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Written by Damian
Updated over a week ago

How do I check that my agreement has been canceled?

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Written by Damian
Updated over a week ago

What are the Fees?

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Written by Damian
Updated over a week ago

What payments are scheduled?

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Written by Damian
Updated over a week ago

I did not agree to this Payment

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Written by Damian
Updated over a week ago

Where do I go to Login?

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Written by Damian
Updated over a week ago

Constant load 'spinner' showing

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Written by Damian
Updated over a week ago

I have received a message with a strange URL/website/link https://PPPco.de

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Written by Damian
Updated over a week ago

How do I change a payment date?

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Written by Damian
Updated over a week ago

What is a 'Grace Period'?

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Written by Damian
Updated over a week ago

Changed Payment Method didn't work

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Written by Damian
Updated over a week ago

What is a 'Payment Boarding Pass'?

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Written by Damian
Updated over a week ago