Learn how to submit a super payment with BEAM in Payroller with our simple video tutorial below. Be prepared to manage super for your employees for Payday Super and beyond.
If you haven't set up BEAM and would like to submit super payments easily in Payroller, please follow our simple tutorial to get set up in minutes.
Alternatively, learn how to use Superstream in Payroller with our step-by-step guide below.
Step 1: Click on ‘Superannuation’ in the left column below Payroll & STP.
On this page, you can view the batches ready to be submitted.On this page, you can view the batches ready to be submitted.
These super submissions are generated from the pay runs created in the ‘Run Payroll’ page. The payment dates on these pay runs determine which super batch they belong to.
On the Ready to Submit page, you can:
Customise the payment period
Select a date to ignore previously submitted super
Customise whether to pay via BPAY or direct debit
Review the employees on each batch
Ignore an individual super batch
Create a custom super batch.
Submit the super batch.
Step 2: Select the payment period of your super payments.
Once you’ve submitted a super payment for a specific period, ensure you remain on that same payment period to avoid making duplicate payments.
If you’ve already submitted a super payment but need to pay for an additional period, you can create a custom payment batch. When doing so, exclude the period you've already paid to prevent duplication.
You may have already made payments previously for a super batch. In order to hide these from your account select the date to ignore before.
Please note: if you are missing specific super batches, make sure to check your ignore before date to see if it falls before this date.
Super payments can be made via BPAY or Direct Debit.
Step 3: To customise your payment method select 'view'.
In this screen, you can update your account details for your direct debit by selecting ‘Update in Beam’ and following the beam onboarding.
You can also set which payment method will be your default payment method.
Step 4: You can review or remove your employees on each individual super by unticking employees.
Step 5: If you have previously paid for this super batch outside of Payroller you can simply select ‘Ignore’ to hide this batch from the ‘Ready to submit’ page.
Please note that if you selected ignore on a super batch this will be moved to the ‘Ignored’ tab. To move an ignore batch you simply need to go into the ignored tab and delete the ignored batch.
Step 6: If you are happy with your super batch click ‘Confirm to pay’ on the payment you want to make.
Step 7: Fix any warnings and select the pen icon next to the employee to update their information.
Step 8: Once you have updated all your employees' details select ‘Proceed’.
Once a submission is successful you will receive a pop-up message to indicate it has been submitted.
For Direct Debit payments, if you submit your contribution before 3:30 pm AEST on a business day, Beam will debit your nominated bank account on the same business day. If you submit your contribution on or after 3:30 pm AEST, or on a non-business day, Beam will debit your nominated account on the next business day.
Funds debited from your nominated account will be sent to your nominated super fund(s) within 5 business days, including the time required for the funds to clear.
If you have selected BPAY as your payment method, you'll be provided with a BPAY Biller Code and Reference Number to make the payment from your bank account.
Once Beam has received both your contribution details and the correct BPAY payment, the funds will be sent to your nominated super fund(s) within 3 business days.
Please note the following processing timeframes:
Submitted but unpaid contributions will be cancelled 3 business days after submission.
Where possible, unmatched or unallocated payments will be refunded to the source account within 3 business days.
Underpaid or dishonoured contributions must receive the outstanding payment within 3 business days, otherwise the contribution may be cancelled.
To help ensure your super contributions are processed on time, we recommend submitting your contribution details and making payment at the same time.
Once you have submitted the super batch you can check on the progress by selecting the ‘History’ tab.
There are four different statuses for a super batch:
Awaiting payment: Initial status for a contribution process, and means the client is yet to send payment to Beam.
Awaiting clearance: The Direct Debit has been initiated, and funds are in the process of clearing. Typically takes 1–3 business days.
Sent to fund: This occurs once all outbound transactions have been successfully sent to the destination funds.
Sent to fund with a refund: This occurs after the outbound transactions have successfully been sent out to the destination funds. But one or more of those destination funds have rejected and refunded one or more contributions.
Canceled: Indicates Beam has canceled the contribution process, typically due to one of the following reasons:
Client request
Payment has not been received by Beam within the required time frame, 10 business days after the contribution process is submitted.
Payment is refunded in full on Day 10.
Reconciled : The direct debit has been initiated, but the money hasn't yet settled into Beam's account. This clearing period usually takes 1–3 business days, depending on the bank. Once cleared, the status will update to "Payment Received" or "Processing.
If any payments are refunded back to you or if you have made an overpayment via Bpay, these will be refunded back to your account within 10 business days
Best Practices for Timely Processing
Submit contributions early on business days to avoid delays caused by cutoff times.
Monitor your payment statuses regularly for updates from 'Awaiting Clearance' to subsequent stages like 'Sent to Fund'.
If seeking refunds after funds have been sent to the nominated fund, contact your superannuation fund directly to initiate the process.
If you are experiencing any issues or you have any questions please let us know at hello@payroller.com.au
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