Learn how to submit a super payment with BEAM in Payroller with our simple video tutorial below.
If you haven't set up BEAM and would like to submit super payments easily in Payroller, please follow our simple tutorial to get set up in minutes.
Alternatively, learn how to use Superstream in Payroller with our step-by-step guide below.
Step 1: Click on ‘Superannuation’ in the left column.
On this page, you can view the batches ready to be submitted.On this page, you can view the batches ready to be submitted.
These super submissions are generated from the pay runs created in the ‘Run Payroll’ page. The payment dates on these pay runs determine which super batch they belong to.
On the Ready to Submit page, you can:
Customise the payment period
Select a date to ignore previously submitted super
Customise whether to pay via BPAY or direct debit
Review the employees on each batch
Ignore an individual super batch
Create a custom super batch.
Submit the super batch.
Step 2: Select the payment period of your super payments.
Once you submit a super payment for a specific super payment period make sure to remain on that same super payment period. Any super payments made on one super payment period will NOT translate to a different super payment period.
If you have already submitted super in multiple payment periods you can ignore super batches that you have already made a payment in another payment period.
You may have already made payments previously for a super batch. In order to hide these from your account select the date to ignore before.
Please note: if you are missing specific super batches, make sure to check your ignore before date to see if it falls before this date.
Super payments can be made via BPAY or Direct Debit.
Step 3: To customise your payment method select this pen icon.
In this screen, you can update your account details for your direct debit by selecting ‘Update Payment Method’ and following the beam onboarding.
You can also set which payment method will be your default payment method.
Step 4: Once you have selected your payment method select ‘Save’.
Step 5: You can also review or remove your employees on each individual super in the ‘view more’ button and by unticking employees.
Step 6: If you have previously paid for this super batch outside of Payroller you can simply select ‘Ignore’ to hide this batch from the ‘Ready to submit’ page.
Please note that if you selected ignore on a super batch this will be moved to the ‘Ignored’ tab. To move an ignore batch you simply need to go into the ignored tab and delete the ignored batch.
Step 7: If you are happy with your super batch click ‘Pay’ on the payment you want to make.
Step 8: Fix any warnings and select the pen icon next to the employee to update their information.
Step 9: Once you have updated all your employees' details select ‘Proceed’.
Once a submission is successful you will receive a pop-up message to indicate it has been submitted.
For Direct debit payments, if you submit the contribution before 3.30 pm AEST on a business day, Beam will debit the nominated account on that day, if you submit the contribution on or after 3.30 pm AEST on a business day, or on a non-business day, beam will debit the nominated account on the next business day.
Funds debited from the nominated account(s) will be sent to the nominated superannuation fund(s) within 5 business days, which includes the time it will take for the funds to clear.
If you have selected BPAY as your payment method then you will be provided with the Biller code and reference number to make the payment externally from your bank account. Funds paid by BPAY® will be sent to your nominated superannuation fund(s) within three business days of Beam receiving both your contribution details and correct payment. If payment is not received by day 10 then the submission will be cancelled.
Once you have submitted the super batch you can check on the progress by selecting the ‘Already submitted’ tab.
There are four different statuses for a super batch:
Awaiting payment: Initial status for a contribution process, and means the client is yet to send payment to Beam.
Awaiting clearance: This applies to direct debit contribution processes and signifies the direct debit request has been received by beams bank and the 3-day clearance period has commenced.
Sent to fund: This occurs once all outbound transactions have been successfully sent to the destination funds.
Sent to fund with a refund: This occurs after the outbound transactions have successfully been sent out to the destination funds. But one or more of those destination funds have rejected and refunded one or more contributions.
Canceled: Indicates Beam has canceled the contribution process, typically due to one of the following reasons:
Client request
Payment has not been received by Beam within the required time frame, 10 business days after the contribution process is submitted.
Payment is refunded in full on Day 10.
If any payments are refunded back to you or if you have made an overpayment via Bpay, these will be refunded back to your account within 10 business days
If you are experiencing any issues or you have any questions please let us know at hello@payroller.com.au
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