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Adding Residents

How to add a Tenant

Mandy avatar
Written by Mandy
Updated over 2 months ago

Add a Tenant

  1. Go to tenants on the left side menu.

  2. Click on Add Tenant.

  3. Add the tenant’s information and click on Add.

  4. An email with a registration link will be sent to the tenant and they will show up under Invited Tenants. This link will expire in 48 hours (about 2 days). Click on Resend Email under the Action column if a new link needs to be sent.

  5. Once the tenant registers, they will move to the current tenants list.

You also have the option to send them a URL link that will allow them to either submit a rental application, security deposit, or register as a tenant.

For your property there are customized URL links that you can copy/paste to the tenant. To get that URL click on PROPERTIES on the left side menu then click EDIT. In the bottom right-hand corner will be a set of URLS that are customized to the property. Simply click the copy button (blue button) to the right of each URL and that will copy it so you can send it to the tenant.

If resident does not see their unit listed that means there is already a registered resident in that unit.To allow a new resident to register, you mustfirstmove-outthepreviousresident(s)fromtheunit(See Move-Outa Tenant).

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